The gamification of legal.

There’s a trend out there in business called gamification, and I can see it making an impact in Legal IT. Well maybe not tomorrow but someday.! What is gamification and how could it improve the use of technology inside a law firm and what could it mean for law firms clients?

Gamification is defined Continue reading

IT Projects : Are they all destined to fail?

As harsh as it sounds, it is a valid question for many IT departments. The short answer is no, not all projects fail but these days a successful delivery doesn’t always prevent failure. Failure can mean different things to different people and can come at different times, which makes it difficult to validate whether something has succeeded or not. For the purpose of this post a brief definition of failure could be along the lines of;

“the failure to deliver the intended business benefits or value through the provision of a new service or process”

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IT Marketing and Communications officer – The internal salesman?

I was reading a post by Simon May (@simonster) called the new heroes of the next gen IT dept.. and I wondered who currently fulfilled the IT Marketing and communications role in your IT dept? I know the post covers three roles but I’m only focusing on the last one.

Well does it sound familiar? Do you have a dedicated role to fulfill this responsibility? I’m guessing the simple answer is no. I’m sure there are people in various teams who fulfil the parts of the role but there is no single point of responsibility. Continue reading

Should Legal IT departments be innovative?

I was thinking the other day about Legal IT and who was going to define its future? It got me thinking about innovation in LegalIT and what our 3 main customers expect. They are each with their own requirements and needs, so do law firms, the lawyers and the law firms clients expect IT departments to be innovative?

A broad definition of what innovation is; “Innovation is the improving of an existing product, service, system or process and the introduction of something better.”

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