Collaboration platforms should be tablestakes for law firms.

I’ve had a draft post sat around for a couple of months and I thought I’d have a stab at finishing it tonight. It was prompted by a statement I saw in a tweet from July (I think). It stated “Collaboration platforms that allow client access will become table stakes within a few years among leading law firms”. Continue reading

The gamification of legal.

There’s a trend out there in business called gamification, and I can see it making an impact in Legal IT. Well maybe not tomorrow but someday.! What is gamification and how could it improve the use of technology inside a law firm and what could it mean for law firms clients?

Gamification is defined Continue reading

Technology – The IT departments achilles heal.

In my opinion change needed and needed fast. It’s time *IT professionals forgot about the technology (to begin with) and focussed on people and culture, over delivering the shiniest and latest technology. Technology is no longer the silver bullet to issues and problems as business’s have evolved, and thanks to the consumerisation of IT, people (outside of IT) are dramatically more IT savvy than they used to be.

Sound harsh?  Continue reading

Another post about Google+. For law firms. BUT not yet!

I’ve read countless posts regarding Google+ and I’ve not posted any commentary yet because I didn’t have anything new to add. After four weeks of dipping my toes in, I thought I’d add my two pennies worth. It has great promise for being a tool for creating dialogue and improving engagement. It is ’more personal than LinkedIn’ and has the potential to be ‘more content and context than Twitter’. One thing that may become a bug bear for many is managing your circles (some have cited circle fatigue already) and managing all the content and deciding what is important for you. Some simple tips would be to keep circles to a minimum and think about muting threads.

In my previous posts about social media I’ve not really touched on the most important aspect of social media tools, engagement, and in this case specifically client engagement. This is where G+ gets a potential A+ for law firms. Potential only because it’s too early to really tell, but the promise is there. Continue reading

If I were a manager, i’d……

If I were ever directly responsible for a team (pls rescue them now) I would strive for the following leadership qualities and not just during periodic reviews and appraisals.

1 – Provide specific feedback and solutions balancing both the -ve and +ve
2 – Not to micro manage but also not seem too stand off-ish. Provide a balance between the two
3 – Show interest in the person not just the person doing the job
4 – Communicate fairly and listen to everyone’s ideas and concerns
5 – Assist with career advice and development
6 – Have a clear vision and strategy
7 – Have key technical skills to help the team when necessary

There are probably many others so are there any others you can think of?