KnowList Awards 2012 – LegalIT rising star

Don’t ask how or who and I know it’s a shameless plug, but I’m up for an award so please vote for me…!!

The KnowList awards are “dedicated to the strategic implementation of technology within law firms, recognising the success of key individuals, law firms and suppliers who are constantly striving to add value using IT.”

You can be sure that I will be doing a Kate Winslet style thank you speech (with tears) if I do win..! So not wanting to ruin the chances of you voting, I’m going to end the post here.. Thanks everyone!

 

 

 

It’s a post PC world…

Well for me anyway…

I’ve recently started at a new company and moving from an in-house legal IT role to a vendor was always going to be a jump in culture.  To layer in a technology challenge beyond learning the in-house products was something I was tentative to face at the same time. This is exactly what happened though. Continue reading

Technology – The IT departments achilles heal.

In my opinion change needed and needed fast. It’s time *IT professionals forgot about the technology (to begin with) and focussed on people and culture, over delivering the shiniest and latest technology. Technology is no longer the silver bullet to issues and problems as business’s have evolved, and thanks to the consumerisation of IT, people (outside of IT) are dramatically more IT savvy than they used to be.

Sound harsh?  Continue reading

Another post about Google+. For law firms. BUT not yet!

I’ve read countless posts regarding Google+ and I’ve not posted any commentary yet because I didn’t have anything new to add. After four weeks of dipping my toes in, I thought I’d add my two pennies worth. It has great promise for being a tool for creating dialogue and improving engagement. It is ’more personal than LinkedIn’ and has the potential to be ‘more content and context than Twitter’. One thing that may become a bug bear for many is managing your circles (some have cited circle fatigue already) and managing all the content and deciding what is important for you. Some simple tips would be to keep circles to a minimum and think about muting threads.

In my previous posts about social media I’ve not really touched on the most important aspect of social media tools, engagement, and in this case specifically client engagement. This is where G+ gets a potential A+ for law firms. Potential only because it’s too early to really tell, but the promise is there. Continue reading

IT Projects : Are they all destined to fail?

As harsh as it sounds, it is a valid question for many IT departments. The short answer is no, not all projects fail but these days a successful delivery doesn’t always prevent failure. Failure can mean different things to different people and can come at different times, which makes it difficult to validate whether something has succeeded or not. For the purpose of this post a brief definition of failure could be along the lines of;

“the failure to deliver the intended business benefits or value through the provision of a new service or process”

Continue reading

Social Media – Is it worth the time and effort?

I was asked the other day how do I have time to manage all the social media platforms I use? The short answer is that I don’t have time to do it as much as I would like. Unfortunately work will always take precedence but each day is different depending on my schedule and objectives for that day.

There are of course times during the day when I can get access and whatever my day holds I always wind down during my commute. I always try to have a ‘fag break’ each morning and afternoon to check things. Continue reading

Outlook 2010 – More things to like.. Connecting socially?

In the same way legal technology providers have been making use of Outlook as the hub of a lawyers daily lives now Microsoft are at it. It’s not news but now that I have been playing with the social connector for a while I wanted to share some of my thoughts.

Right to the main question for a law firm. Do I think it should be turned on by default? Continue reading

IT Marketing and Communications officer – The internal salesman?

I was reading a post by Simon May (@simonster) called the new heroes of the next gen IT dept.. and I wondered who currently fulfilled the IT Marketing and communications role in your IT dept? I know the post covers three roles but I’m only focusing on the last one.

Well does it sound familiar? Do you have a dedicated role to fulfill this responsibility? I’m guessing the simple answer is no. I’m sure there are people in various teams who fulfil the parts of the role but there is no single point of responsibility. Continue reading