Collaboration platforms should be tablestakes for law firms.

I’ve had a draft post sat around for a couple of months and I thought I’d have a stab at finishing it tonight. It was prompted by a statement I saw in a tweet from July (I think). It stated “Collaboration platforms that allow client access will become table stakes within a few years among leading law firms”. Continue reading

Technology – The IT departments achilles heal.

In my opinion change needed and needed fast. It’s time *IT professionals forgot about the technology (to begin with) and focussed on people and culture, over delivering the shiniest and latest technology. Technology is no longer the silver bullet to issues and problems as business’s have evolved, and thanks to the consumerisation of IT, people (outside of IT) are dramatically more IT savvy than they used to be.

Sound harsh?  Continue reading

IT Projects : Are they all destined to fail?

As harsh as it sounds, it is a valid question for many IT departments. The short answer is no, not all projects fail but these days a successful delivery doesn’t always prevent failure. Failure can mean different things to different people and can come at different times, which makes it difficult to validate whether something has succeeded or not. For the purpose of this post a brief definition of failure could be along the lines of;

“the failure to deliver the intended business benefits or value through the provision of a new service or process”

Continue reading

IT Marketing and Communications officer – The internal salesman?

I was reading a post by Simon May (@simonster) called the new heroes of the next gen IT dept.. and I wondered who currently fulfilled the IT Marketing and communications role in your IT dept? I know the post covers three roles but I’m only focusing on the last one.

Well does it sound familiar? Do you have a dedicated role to fulfill this responsibility? I’m guessing the simple answer is no. I’m sure there are people in various teams who fulfil the parts of the role but there is no single point of responsibility. Continue reading

Is it the method or the people that complete projects?

It’s an interesting point raised very well by Dan Rockwell in his post titled ‘Refocusing on people.’

In the #legalIT world I often hear too much emphasis on methodologies, systems and processes and not enough about the people who are actually doing the work.

It’s simple, the more you feel part of a team and are involved the less you feel like a cog in a process and are willing to go the extra mile to get things done.

You can follow Dan on twitter through @Leadershipfreak

If I were a manager, i’d……

If I were ever directly responsible for a team (pls rescue them now) I would strive for the following leadership qualities and not just during periodic reviews and appraisals.

1 – Provide specific feedback and solutions balancing both the -ve and +ve
2 – Not to micro manage but also not seem too stand off-ish. Provide a balance between the two
3 – Show interest in the person not just the person doing the job
4 – Communicate fairly and listen to everyone’s ideas and concerns
5 – Assist with career advice and development
6 – Have a clear vision and strategy
7 – Have key technical skills to help the team when necessary

There are probably many others so are there any others you can think of?